Rusch Wheels offers a 3 Year Structural Warranty & 1 Year Finishing Warranty. To any of our customers who have a warranty issue, please contact us direct to our warranty department to handle any warranty claims.
IMPORTANT: Under normal and reasonable use, wheels produced by Rusch Forged are warranted against STRUCTURAL DEFECT in material as long as the ORIGINAL owner/purchaser owns the wheels. Under normal and reasonable use, wheels produced by Rusch Forged Wheels are warranted against defect in finish to the ORIGINAL owner/purchaser for a period of 1 year from the date of purchase.
This warranty is limited to the repair or replacement of wheels, at the discretion of Rusch Forged, for any wheels determined to be defective and covered under warranty. Installation costs, transportation costs or loss of use is not covered under this warranty. Accessories determined to be defective in workmanship or materials while the wheel is under warranty will be repaired or replaced. Wheels will not be replaced due to defects in accessories.
PLEASE NOTE: Warranty claims must be processed through the original dealer or distributor that the wheels were purchased from.
THIS WARRANTY SHALL NOT APPLY TO
1) Wheels NOT purchased from an authorized dealer.
2) Any damage or defect caused by abuse, misuse, neglect or accident. Any damage or defect caused by racing or off-road use or by road hazard impact.
3) Wheels that have been altered, repaired or modified.
4) Wheels installed with spacers or adapters.
5) Wheels installed with incorrect tire sizes or used with excessive vehicle loads.
6) Wheel corrosion or cosmetic flaws occurring after purchase due to chemicals, caustic cleaning agents, climate conditions or neglect.
7) Chrome pitting or discoloration due to lack of maintenance.
8) Blemishes, peeling or discoloration on the back side of the wheel.
9) Fading or discoloration of chrome or painted accent accessories caused by exposure to caustic elements.
10) Appearance blemishes or defects on wheels that have been mounted.
11) Wheels damaged by shipping or handling. Inspect shipments and contact the shipping company if any products are damaged. Shipping damage claims must be led with the delivery carrier.
The Rusch Forged Warranty is valid only to the original consumer/purchaser of a wheel purchased from authorized dealer, freight prepaid with proof of purchase. This Warranty does not cover removal or installation expense.
Curb rash wheels, rock chips, improper tire mounting, improper installation, improper mounting equipment. Please make sure the installer has the correct mounting machines to mount tire on Rusch Wheels.
Stretched tires does not give the wheel full support. Vehicles that use improper tire size or tire fitment may cause damage to the wheels as in Curb Rash, Bent ,or Crack Wheel. Improper tire fitment at high speed or cornering may even pull the bead from the wheel. For correct tire sizes and fitment, please feel free to contact us any time. It is up to the customer’s discretion to use an improper tire size.
RUSCH WHEEL & TIRE FITMENT & INSTALLATION
To ALL Customers, please contact us for Tire Size Recommendations and any Wheel Fitment questions. We are not responsible for the retailer for installing incorrect tire sizes on your vehicle. Please make sure the shop / store has the correct mounting machines. Improper amount machine may cause damage to wheel. PLEASE make sure wheels are test fitted before mounting tires for brake clearance.
We recommend the use of soap and water ” Standard Car Soap & Water “. We are NOT responsible for any stains or damage caused by chemicals , detergent’s , automatic car washes , polishing compounds , or coarse abrasive’s on Rusch Wheels. Rusch Wheels should not be cleaned while the wheels are HOT. Using chemicals , detergent’s , polishing compounds , automatic car washes may cause stains on the wheels, that is not covered under warranty.
CUSTOM FORGED WHEELS
Forged wheels are custom built to order per Vehicle application. There will be no cancelation on production orders. Rusch Forged wheels come with a 1 year manufacture finish warranty and 3 Year Structural Warranty for the original purchaser, Second hand purchase will loose all rights to warranty claims. Please advise all installer’s for correct & updated mounting & balancing equipment.
Any damage due to product will be installer / customer liability. Please test fit all wheels prior to mounting. Once wheels are mounted, YOU OWN THEM. For any other concerns or questions, please feel free to contact us anytime. Installing custom forged wheels, Please make sure the following. A.) Check all wheels before mounting tires, if any imperfections , dents , scratches or shipping damage, please contact us before mounting. B.) Please test fit each wheel and make sure all wheels clear the brakes. C.) Please make sure you have the correct tires sizes , if not sure or don't know, CONTACT US. D.) Installation: Please make sure installer has updated mount and balance machines. Improper mounting may break seal or damage lips to the wheels. ALL orders will be shipped directly to Vendor location. NO EXCEPTIONS! Improper Wheel Cleaning: Please make sure you use soap and water, please make sure wheels are washed when cold. Washing Hot Wheels may cause stains or marks or damage. Using improper wheel cleaner may cause stains or marks or damage. Rusch Forged Warranty is for the original purchaser , second hand purchase will not have warranty. There are NO RETURN'S or EXCHANGES on custom built wheels.
DEPOSITS ON CUSTOM BUILT ORDERS
Due to the price and manufacturing time of our products, we may choose to offer a deposit option to customers to split the payments on their products. A deposit is a binding contract to purchase a product. A deposit can be used to start an order, with the understanding that the balance due will be paid upon completion prior to shipment. Due to the custom nature of our products, deposits are NON REFUNDABLE UNDER ANY CIRCUMSTANCES. Deposits are non-transferrable. Upon completion of a product, a client has up to 10 days to remit payment for the balance due on their product. Failure to pay the balance due within this time period will result in the forfeiture of both deposit and product.
Please do not hesitate to contact us. Our sales team is ready to answer any questions about our wheels.